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Expert Hartford catering team ready to transform your event with farm-to-table excellence. Response within 2 hours guaranteed.
Why Choose Bigalow Catering?
Expert Culinary Team
Our certified chefs create memorable dining experiences with fresh, locally-sourced ingredients from Hartford area farms.
Rapid Response Time
Get your personalized quote within 24 hours. Our responsive team ensures no detail is overlooked for your special event.
Sustainable & Dietary Friendly
Complete accommodation for all dietary needs including vegan, gluten-free, and allergen-free options with eco-conscious practices.
Proven Excellence
Over 500 successful events catered across Connecticut with a 98% client satisfaction rate and numerous industry awards.
Start Your Catering Journey
Tell us about your event and receive a personalized consultation with menu recommendations and pricing.
What Our Clients Say
Real success stories from satisfied clients across Hartford and Connecticut
Why Hartford Chooses Bigalow Catering
Exceptional service standards that set us apart from other catering companies
Lightning-Fast Response
Guaranteed response within 2 hours during business hours, with preliminary quotes delivered within 24 hours. Your time is valuable, and we respect that.
Certified Expert Team
ServSafe certified chefs with 15+ years of experience in fine dining and large-scale catering. Continuous training in latest culinary trends and food safety.
Proven Results
Over 500 successful events with 98% client satisfaction rate. Featured in Connecticut Wedding Magazine and Hartford Business Journal for excellence.
Personalized Approach
Dedicated event coordinator assigned to each client. Custom menu development based on preferences, dietary needs, and cultural requirements.
Sustainability Committed
Farm-to-table sourcing within 50 miles of Hartford, compostable serving materials, and zero-waste preparation methods. Green practices without compromising quality.
Reliability Guaranteed
Fully licensed and insured with backup plans for every scenario. Transparent pricing with no hidden fees. Payment protection and satisfaction guarantee.
Frequently Asked Questions
Everything you need to know about our catering services and process
We recommend booking 4-6 weeks in advance for most events, though we can often accommodate shorter notice. For wedding catering or large corporate events (100+ guests), booking 2-3 months ahead ensures your preferred date and allows time for menu customization. However, we've successfully catered events with just 48 hours notice when our schedule permits.
Our packages include menu planning consultation, food preparation, professional serving staff, eco-friendly serving ware, setup and cleanup. Pricing varies by menu selection, guest count, and service level. Basic packages start at $18 per person, with premium options up to $65 per person. All pricing is transparent with no hidden fees - you'll receive a detailed quote within 24 hours.
Absolutely! We specialize in dietary accommodations including vegan, vegetarian, gluten-free, keto, kosher, and allergen-free options. Our chefs are trained in allergen management and we maintain separate preparation areas when needed. We work directly with you to understand all dietary needs and create delicious alternatives that don't compromise on taste or presentation.
We primarily serve Hartford and surrounding Connecticut areas within a 50-mile radius. This includes West Hartford, East Hartford, Glastonbury, Simsbury, and surrounding towns. Travel within 25 miles of Hartford is included in our base pricing. For locations 25-50 miles away, a modest travel fee of $0.75 per mile applies to cover transportation costs.
We understand that plans can change. Cancellations made 14+ days before your event receive a full refund minus a $50 processing fee. Changes to guest count or menu can be made up to 7 days before your event. For weather-related cancellations or postponements, we offer flexible rescheduling with no additional fees. Our goal is to work with you, not against you.
Yes! All packages include professional serving staff. Basic service includes setup, food service, and cleanup. Premium service adds dedicated waitstaff, bartenders, and event coordination. Our team arrives 1 hour before service to ensure everything is perfect. Staff ratios are typically 1 server per 20-25 guests for basic service, 1 per 15 guests for premium service.
Food safety is our top priority. All staff are ServSafe certified, and we maintain strict temperature controls during transport using professional-grade warming equipment. Food is prepared in our licensed commercial kitchen the day of your event. We follow HACCP protocols and maintain detailed temperature logs. Our vehicles are refrigerated and equipped for safe food transport up to 2 hours.
Ready to Create Your Perfect Event?
Join hundreds of satisfied clients who chose Bigalow Catering for their most important occasions. Let's make your event unforgettable.
Our Guarantee to You
24-hour response time, transparent pricing, and 100% satisfaction guarantee. If you're not completely satisfied, we'll make it right or provide a full refund.